How do I set up SMS text messaging on my phone?
SMS messaging usually works without any additional setup of the phone.
In rare cases when there are issues sending or receiving text messages, please look at the following:
Problem with Sending SMS:
SMSC number should be set as follows:
Â
1. For Standard  and Plus OneSimCard SIM: +3725099000 for all countries except:
a. China:  +85290296747
Â
2. For the Expedition (former Data & Roam) SIM as well as for Europe & More SIM: +37256100041
Â
Special instructions for Apple Phones:
With Apple iPhones to check SMSC:
From the phone dialer Dial *#5005*7672#Â
You will see the SMSC set currently on the phone.Â
To change the SMSC on Iphone dial:Â
Plus and Standard SIMs: **5005*7672*+3725099000# for all countries except China and **5005*7672*+85290296747# if in China.
Expedition (formerly Data & Roam) and Europe & More SIMs in any country:Â **5005*7672*+37256100041#
Â
If your phone requires the name of Message Center Name enter: SMSC
SMS lifetime is short - must be at least 2 hours or set to Maximum settings.
Try sending SMS from OneSimCard menu
Â
 Problem with Receiving SMS:
How can I dial '+' on my phone when making call?
Note: You can always dial 00 instead of + when making outgoing calls. For example, to reach OneSimCard customer service in the USA you can just dial 001 617 3138888.
You should consult the phone manual for this info. Different manufacturers have specific ways to access the '+' key, so make sure you know yours.
Here are few known ways:
Â
How do I recharge using 1SIM Fund?
How can I contact customer support?
There are a number of ways you can contact customer support.I can't send SMS from my iPhone
There is a known bug with iPhone phone book. If you are trying to text to a contact that is entered in the phone book, and the contact is not entered in proper international number format, the SMS will not go through even if you just enter the number in the SMS menu directly and properly.ÂHow should I send an SMSÂ to get charged only 15 cents per text message?
There are two ways for SMS message to be sent:
Bear in mind that sending SMS messages to the abbreviated special SMS destinations like voting, music downloads, etc. will cost you $9.00 per message.
Â
This does not apply to DataMax SIM cards.
Does OneSimCard offer any Hearing Aid Compatible (HAC) phones?
Yes. You can find a list of available HAC phones here.Can I pay with PayPal?
No. We no longer accept PayPal for individual accounts. PayPal is still available for payment on Corporate accounts though.Do I need to change any settings on my phone when going abroad?
Not Really. If you are planning to use Mobile Data, you will need to enable Data Roaming on your phone. Everything else in modern phones get done automatically.What is the expiration rule for OneSimCard M2M SIM card
It depends on the type of account you have. For prepaid accounts the M2M OneSimCard will expire 60 days after the date when there is no balance on the SIM. Once the SIM card expires, it can't be reactivated. Different rules are applied to the Pooled accounts.© 2006-2024 Belmont Telecom Inc., DBA OneSimCard.com. All rights reserved